Auto Glass Repair & Replacement Frequently Asked Questions

If you notice that the glass on your vehicle has incurred damage, it is important that you consider getting it repaired or replaced as soon as possible. If you find yourself in the situation where you need auto glass repair or replacement, below are some answers to frequently asked questions.

 

Are there warranties with auto glass repairs and replacements?

In most cases, yes.  You will be offered a warranty that applies to your vehicle as long as you own it or lease it.

Will a certified technician complete the repair?

In order to make sure that you get the best service possible, a certified (and highly trained) technician will repair your windshield or windows.  In order to acquire certification, our employees go through a lengthy training process.

How long will it take?

Depending on the type of service that you need (replacement or repair), the length of time can vary.  Also, it depends on the type of damage to your windows.  Generally an auto glass repair can take up to an hour whereas a replacement can a day or two.  You will be given a time estimate when we are able to see the damage.

How can I pay for the services?

A reputable windshield replacement company will take a variety of forms of payment including cash, credit card, and checks.

How can I tell if I need a glass replacement or repair?

Without training it can be difficult for you to tell what services you will need.  When you bring your vehicle into our shop, we will be able to help determine what the best plan of action is.  Generally if you have damage that is smaller than the size of a dollar we will be able to repair it.

Can I drive my vehicle immediately after the glass has been serviced?

In most cases you will be able to drive your vehicle an hour after we have repaired or replaced the windshield.  This is because our team of technicians use the best materials in the industry that give you the ability to use your car in 60 minutes.  If more time is required, your technician will let you know.

Will a chip or crack be invisible?

When you have a chip or crack repaired, it is impossible to tell if it will be invisible or not – though in most cases it won’t.  The main purpose of an auto glass repair is to preserve the integrity of the glass.  You might see a blemish or imperfection after the repair.

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